Customer Center Operators
These are the entry level posts in call centers. The Customer Center Operators have to answer the telephone calls, send and receive emails, or provide customer assistance, and various other Customer Relationship Management functions.
Their role includes the direct exclusive interaction with diverse customers both inbound and outbound via telephone, email, text chat, mail and fax, and also the transaction processing using a computer. Previous experience as customer care executive in any call center can definitely work for the applicants, desirous of working as the customer center operator in large & reputed call centers.
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